Retained Support
Ongoing improvements, monitoring and small changes after the system is live. We don't ship and disappear.
What this is
A monthly retainer that covers ongoing improvements, monitoring, small changes and operational support after the initial build is live.
Who it is for
Businesses running a CloudburstAI-built system — or another well-built operational system — that want it to keep improving over time without spinning up a new project every quarter.
What we can help with
- Small workflow tweaks and additions
- Adding new integrations or data sources
- Monitoring system health and usage
- A regular working session with a founder
What you get
A defined monthly allocation of improvement work, a clear backlog of what’s queued up, and a regular check-in so the system keeps getting better.
Typical starting point
From £500/month. Plans scale based on how many improvements and how much monitoring is included.
What happens next
We usually agree retained support at the end of a build, but it’s available for businesses with an existing well-built system too. Happy to chat about it on a free strategy session.
Outcomes
- A system that keeps improving instead of getting stale
- Faster turnaround on small workflow tweaks
- Someone on hand if something does break
Deliverables
- A defined monthly allocation of improvement work
- A clear, prioritised backlog of what's queued up
- A regular check-in with a founder
- Monitoring so we'll usually spot issues before you do
Not for
- Businesses without an existing system to support
- Anyone wanting unlimited dev hours — retainers have a defined scope
From a client
“Even post completion of the project, the continued follow-up, availability and responsiveness of the team with the ongoing support packages has been really beneficial to the business.”
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Ready to talk it through?
Book a free AI strategy session. Plain English, no pressure, no obligation.